At BHD Solicitors we respect your right to privacy online and understand that you want to keep control of your personal information. That's why we are committed to protecting any information you share with us.
We will never sell, distribute or intentionally make your personal information public and have implemented appropriate technical and organisational security measures to protect the data you share with us from loss and preserve its security and confidentiality. All your interactions with our website are protected by strong encryption and we aim to collect the minimum of personal information needed to provide an effective service.
We believe in being transparent about what data we are collecting and how it will be handled. The information below sets out our privacy policy in detail. We are also committed to providing relevant information and control at the point of collection so that you can make informed decisions about what personal data you choose to share with us.
Our Legal Bases for Processing
We collect and process information about you only where we have legal bases for doing so. This will depend on the individual services you use and how you use them. In general terms we will only collect and use your information where:
- It is necessary for us to provide you with a service, including for support or to protect the safety and security of the services themselves.
- It satisfies a legitimate interest which is not overridden by your data protection interests — such as for research and development.
- You have given us consent to do so for a specific purpose.
- We need to process your data to comply with a legal obligation.
Where you have consented to our use of your personal information for a specific purpose you have the right to change your mind at any time. Where we are using your information because we have a legitimate interest to do so, you have the right to object to that use — though in some cases this may mean you are no longer able to access our services.
Third Party Data Processors
Like most businesses we rely on a number of third-party providers to support our day-to-day operations, for example in areas such as online file storage, email delivery, hosting, analytics and payment processing. Some of these service providers will by necessity have access to or be directly involved in processing or storing a subset of the personal information you share with us.
All our third-party data processors have been carefully chosen as service suppliers who also practice responsible data handling. Before using or sharing your information with third parties in ways not described here or previously authorised by you, we will provide you with notice and an opportunity to control the further use or disclosure of your personal information.
Transfers outside of the European Economic Area
Under certain circumstances we will transfer your information outside of the European Economic Area. We will only do this with your informed consent, when it is necessary to perform a contract we have with you, or where the receiving organisation has adequate safeguards in place.
General Browsing & Cookies
When you visit our website, information about the request may be automatically stored in log files to provide usage statistics, enable security features and aid technical troubleshooting. This is on the legal basis of legitimate commercial interests. We also use analytics tools to help understand how our website is being discovered and interacted with.
Cookies are temporary files stored in your web browser to help track usage and enable services that rely on a persistent identity. You can control which cookies you accept and remove them at any time by adjusting your browser settings, but some cookies are essential and our website may not function as expected without them.
Contacting us by Email
When you send us an email, either to one of the addresses displayed on our website or to an individual member of staff, we will collect your email address and any other information you provide within your email. The information you provide will only be processed in relation to the purpose of your correspondence with us.
Children Under 16
Our website and services are not for use by children under 16 and we will not knowingly collect or use the personal data of children. If you are under the age of 16 please do not provide any personal data even if prompted to do so.
Personal Data Breaches
A breach is considered any loss, alteration, unauthorised disclosure of, or access to, personal data. We are committed to disclosing any personal data breaches that might adversely affect your rights and freedoms without undue delay. Any notifiable breaches will also be reported to the UK's Information Commissioner's Office within 72 hours.
Questions & Access Requests
The UK GDPR gives you the right to know what personal data we hold, to have it updated if it is inaccurate, or removed entirely if you no longer consent to our use of it. We will endeavour to respond to any such requests within one month.
Questions about this Privacy Policy or any access requests should be directed to our Data Protection Officer at:
BHD Solicitors, Interchange House, 1st Floor, 81-85 Station Road, Croydon, CR0 2RD.
Policy Changes
Any updates we may make to our Privacy Policy in the future will be published on this page. BHD Solicitors may change this privacy policy from time to time at our sole discretion.